Your Phone app let you link your iPhone or Android device to Windows 10 PC. Using which users can access content of phone right from PC or vice-versa.
Although, linking your phone with Windows 10 using the Your Phone app is super easy some users reporting that whenever they’re trying to set up their device, Your Phone linking process stuck at 60 percent.
According to various reports, some android users seeing “Please open your Phone companion – Link to Windows and Sign in again“.
While for iPhone, users stuck at the “Please open Microsoft Edge sign in with Microsoft account” link to Windows 10.
Your Phone app stuck at 60% (Android & iPhone)
This issue is very common and popular among users who’re using Samsung devices running Android and iPhone users using Dell laptops. No matter what smartphone or laptop/desktop you’re using. Here’s how you can fix the issue.
On your Android phone, you need to check few things:
Make sure, you’re using the latest version of the Your Phone companion app. In Samsung it’s called (Link to Windows Service) app that comes preinstalled. You can head over to the google play store and check if any update is available. If Yes, install it.
If you’re already using the latest version, then head over to Settings > Apps > Link to Windows Service. Here, tap on Storage and then click the Clear data button.
On Your iPhone, you need to check few things:
Linking iPhone with Windows 10 is possible through the Microsoft Edge browser. So make sure, you’re using the latest version of Microsoft Edge.
In case, you’re already using the latest version, then Uninstall Edge browser and reinstall it.
Make sure that you’re signed in to Microsoft Edge with the same Microsoft account that you’re using in Windows 10.
On your Windows 10 PC, you need to check few things:
1. Confirm that, you’re using the latest version of Your Phone app on Windows 10. For that, Launch Microsoft Store, click the (…) icon, and select Downloads and Updates from the menu.
If latest version of Your Phone app is available, then download and install it.
2. Reset Your Phone app. Search Your Phone app using start menu search and when it appears in results, right-click and select App Settings.
Here, head over to Reset section and then click Reset.
3. If you have done that already, then Uninstall and Reinstall Your Phone app. For that, press WIN + X key combo and select Windows PowerShell (Admin) from the menu.
Here, copy-paste this
get-appxpackage *Microsoft.YourPhone* | remove-appxpackage command and hit enter.
Doing this will remove the Your Phone app from Windows 10. After that, launch Microsoft Store and search Your Phone app and install it.
Once you have confirmed all the changes discussed above on both Android or iPhone and Windows 10, then trying to Link your phone with Windows 10. This time you should be able to complete the setup.
You need to keep that in mind that during linking process, you will be asked for various permission on both devices. Please allow them, if you missed any or deny, then linking process will not complete.
We assure that, the solutions discussed above will Definitely fix Your Phone app stuck at 60%. In case, you know any other solution that worked for you and we missed to confirm in this post, then don’t hesitate to list them in the comments.